The company confirmed it is pursuing interim relief from the courts to secure the release of its detained EVs, while also engaging with Customs to resolve issues surrounding the remaining vehicles.
JKCG addressed the recently formed Customs committee tasked with reviewing technical concerns, reiterating that the most credible resolution would be independent testing by an internationally accredited laboratory for the specific vehicle models in question.
"We have indicated our willingness to subject the select vehicle models to testing at an independent, internationally accredited motor laboratory," the company said. JKCG emphasized that while it has provided all necessary manufacturer documentation to the committee, its findings are not binding. The company stressed that globally, vehicle clearance is typically based on the Manufacturer’s Certificate—a standard not applied in this case.
Due to the prolonged delay, JKCG said it cannot provide confirmed delivery timelines for its EV models. Customers who booked prior to September 11, 2025, have been offered three options:
The company also clarified that new orders for EVs can still be placed without advance payments due to the unresolved delivery timelines.
JKCG reassured customers that the importation and delivery of BYD Plug-in Hybrid Electric Vehicles (PHEVs) remain unaffected and will proceed as scheduled. Warranties, spare parts, and services for all existing EV and PHEV customers continue to be fully supported.
Reaffirming its commitment to Sri Lanka’s sustainable mobility transition, JKCG highlighted ongoing investments in charging infrastructure, showroom expansion—including a recently opened Moratuwa location—and after-sales service facilities such as the new Wattala Service Center.
The company concluded by thanking stakeholders and customers for their "loyalty, trust, and continued understanding and support" amid the ongoing situation.
