EPF services temporarily suspended due to system maintenance – May 21 to 23

The Department of Labour has announced a temporary suspension of several key services related to the Employees’ Provident Fund (EPF) due to urgent maintenance work on its computer database system.

According to the Commissioner General of Labour, the suspension will be in effect from May 21 to May 23, 2025, and will apply to all Labour Offices across the island.

During this period, the following EPF-related services will be unavailable:

Payment of EPF Full Benefits (K Applications)

Payment of EPF Deceased Member Benefits (L Applications)

Payment of EPF 30% Withdrawals

AH Registrations

Registration of New Institutions

Amendment of B Cards

The Labour Department noted that clients who have already made appointments through the EPF hotline 011 2201201 will be given priority once services resume.

“We apologize for the inconvenience caused and appreciate the public’s patience as we carry out essential upgrades to ensure better service delivery in the future,” the Department stated in an official release.

Services are expected to return to normal operations promptly after the completion of the maintenance work.