The Ministry said the unit has been set up with a focus on prioritising the safety and wellbeing of Sri Lankan nationals, with nearly one million Sri Lankans living and working in the region. Ensuring their protection remains the Government’s foremost concern.
The unit will also assist non-Sri Lankan nationals currently in Sri Lanka who may face difficulties due to the prevailing situation. Such cases will be addressed individually.
According to the Ministry, the Emergency Response Unit will operate daily from 8.00 a.m. to 8.00 p.m., including weekends.
Families and individuals seeking assistance can contact the Emergency Response Unit of the Ministry of Foreign Affairs at +94 11 744 5641 or +94 11 220 7250. A WhatsApp-only number, +94 077 718 9552, and the email address mailto:[email protected] are also available.
The Consular Affairs Division can be reached at +94 742 595 546, while the Sri Lanka Bureau of Foreign Employment is contactable on +94 719 802 822 and via its 1989 hotline.
The Ministry urged concerned parties to contact the Emergency Response Unit for further assistance.
