The management of Hotel De Plaza has provided details regarding an incident on 22nd November 2025, after videos of the event circulated on social media.
According to an official statement, a group of customers repeatedly tried to place an order despite the restaurant being at full capacity. Staff initially informed the group of a 30-minute waiting time, but the customers returned multiple times. On their third visit, they physically attacked four employees, resulting in injuries including a head injury and fractured fingers. Two staff members have been discharged from the hospital, while the other two continue to receive treatment at the General Hospital.
Hotel De Plaza emphasized that its staff were forced to defend themselves during the assault. The management also warned that the videos circulating online do not show the complete context of the incident and urged the public to avoid drawing conclusions from incomplete footage, cautioning that it could incite racial or communal tension.
The hotel confirmed it is fully cooperating with authorities and reiterated that the safety of both staff and guests remains its highest priority.
