ICTA confirmed that there has been no data loss or security breach, assuring the public that all data remains secure and intact. A joint team of engineers is working around the clock to resolve the issue and restore services.
In the meantime, manual alternatives such as obtaining certificate copies from Divisional Secretariats continue to be available for the public.
The agency stated that a phased restoration of LGC services is underway and expressed appreciation to the public for their patience and cooperation.