Postmaster General Ruwan Sathkumara has revealed several instances of fraud and inefficiency within the postal service, stating that he has faced major challenges due to misconduct by certain officials.
Speaking at an event held at the Haputale Post Office to mark World Post Day, he said millions of rupees had been fraudulently claimed as overtime payments without proper fingerprint records.
Sathkumara further alleged that some employees had claimed overtime pay for vehicle servicing, listing more workers than required and inflating the hours worked.
He also criticized delays in mail delivery, citing a recent case where a letter sent from Pilimathalawa to the Ministry of Higher Education in Colombo took nearly a month to reach its destination.