The Ceylon Electricity Board (CEB) has rolled out a series of innovative measures to streamline the process of bill payment, offering consumers convenient and efficient options.
Effective immediately, CEB consumers can settle their electricity bills through various platforms, ushering in a new era of accessibility and ease. Among the avenues provided are:
CEBCare Mobile App: Consumers can now conveniently pay their bills using the CEBCare mobile application, accessible on smartphones, ensuring swift transactions at their fingertips.
Official CEB Website: The official CEB website serves as another user-friendly platform for bill settlement, offering consumers the flexibility to manage payments from the comfort of their homes.
Online Banking Services: Through online banking services, CEB customers can seamlessly initiate bill payments via their respective banking platforms, eliminating the need for physical visits to payment centers.
CEB or Bank Kiosk Machines: Dedicated kiosk machines stationed at CEB offices or banks provide an additional avenue for bill settlement, catering to consumers seeking in-person payment options.
Post Offices: Consumers can opt to settle their bills at any post office, leveraging the extensive postal network for hassle-free transactions.
mCash at Cargills or Keells Supermarkets: The integration of mCash payment services at Cargills or Keells supermarkets offers yet another convenient avenue for bill settlement, catering to consumers' diverse preferences.
In a statement issued by the CEB, consumers were encouraged to utilize the '1987' CEB hotline to address any inquiries or concerns related to bill settlement. The hotline serves as a dedicated support channel, ensuring prompt resolution of consumer queries and enhancing overall service efficiency.
