The Civil Aviation Authority of Sri Lanka (CAASL) has reported disruptions to its official email services due to a major global technical outage affecting Microsoft services.
In a statement, the Authority said temporary disruptions to its official email services had been experienced since the morning of November 13.
The disruption comes amid a widespread Microsoft outage affecting several services worldwide, including Microsoft 365 applications, Outlook email services and artificial intelligence products.
Microsoft has stated that the outage was not caused by a cybersecurity incident. However, efforts to restore the affected services have so far faced difficulties.
The global disruption has also affected organisations and businesses in several countries, with OpenAI and Anthropic among the technology companies reporting service-related issues.
Meanwhile, the CAASL has requested aviation industry stakeholders, government institutions and members of the public to contact the relevant Authority officials through their mobile or official landline telephone numbers for urgent inquiries and official matters until its email services are restored.
