Despite the death, the pilots decided to continue the journey to Heathrow Airport rather than diverting or returning to Hong Kong, as a passenger death is typically not classified as a medical emergency. Crew members initially considered placing the body in a lavatory, but this option was rejected. Instead, the body was wrapped and moved to a rear galley. NDTV reported.
A source said, "Obviously, the family with the woman was distraught, and so was the crew. Many wanted to return to Hong Kong. But, to put it bluntly, if a passenger has already died, that is not viewed as an emergency."
However, the staff reportedly overlooked the fact that the galley floor was heated. This heat allegedly caused a pungent smell to develop and spread through the back of the cabin as the flight progressed.
As the flight neared London, many of the 331 passengers and crew members reported a foul smell emanating from that section of the plane. Upon landing, police boarded the aircraft and required all passengers to remain seated for approximately 45 minutes while they investigated.
British Airways stated that "all procedures were correctly followed" during the incident. The airlines told Fox News Digital, "A customer sadly passed away on board, and our thoughts are with their family and friends at this difficult time. We are supporting our crew, and all procedures were correctly followed."
