Amid rising concerns over unfair pricing during the state of emergency, the Consumer Affairs Authority (CAA) has strengthened its monitoring efforts by introducing dedicated hotline numbers for each province.
The move aims to empower consumers to quickly report traders who exploit the crisis by selling goods at excessive prices. Complaints can be directed to the following numbers:
- Central Province – 0771088918
- Western Province – 0770106603
- Northwestern Province – 0771088902
- Sabaragamuwa Province – 0771088912
- Uva Province – 0771088896
- Southern Province – 0771088915
- Northern Province – 0771088910
- North Central Province – 0771088801
- Eastern Province – 0770110096
The CAA stressed that traders engaging in price gouging during this difficult period will face strict enforcement measures.
